On-Premise Phone System
A robust, feature-rich and modular business telephone system that is ideal for SMEs who want complete control over their telephony.
00 %
of customers will switch companies because of poor customer service
As accredited NEC partners, On Hold Comms install and maintain the Univerge Telephone System, which offers highly reliable, cost effective and scalable voice communications.
With an increasingly mobile workforce, keeping your team aligned and maintaining high levels of customer service are key to the success of your business. NEC’s SV9100 combines feature-rich telephony with smart mobility, in a modular solution that keeps your team and your customers connected.
Benefits of an On-Premise Phone System?
Costs Reduce Over Time
Once the capital cost of the phone hardware is paid for, your ongoing monthly costs are significantly lower.
Fully Customisable
You will have full control of the telephone system and can focus on the features you need – to help find the perfect solution for your business.
Cheaper to Add Users
Adding a user doesn’t increase your monthly payment. Simply purchase an additional handset and add it to your telephone system.
User Familiarity
Most employees will have previous experience with a premise-based phone system, and will know how to use the system phones and features.
Hybrid Flexibility
You can convert NEC’s on-premise telephone system to add VoIP features in the future, giving users the same benefits of NEC’s cloud-based telephone system.
Consistent Call Quality
You don’t need to depend on a strong internet connection, like cloud or VoIP phone systems – on-premise phone systems use managed SIP trunks to deliver consistently superb call quality.
Built In Backup
On-premise telephone systems can accommodate SIP trunks as well as traditional analogue telephone lines, so in the event of broadband failure, calls can default to traditional technology until the broadband service is restored.
Which On-Premise Phone System is Best?

Choosing the best business telephone system package for your business can be a difficult decision to make
Depending on your needs, there are a wide range of options available to you – and each business telephone system offers a different set of functions.
On Hold Comms are accredited suppliers and installers of NEC telephone systems. NEC holds the number one position for 7 years in a row as worldwide leader in SMB business phone systems. Let our consultants guide you with their expert knowledge and personal service.
Univerge Blue Connect Bridge, Your Gateway to the Cloud!
Now you can extend the life of your existing NEC phone system investment with cloud-based desktop and mobile apps creating a seamless all-in-one communications experience.


One communications platform with one low monthly payment
- Enjoy one monthly, per user fee from the provider you already trust with your business communications
- Employees spend less time switching between apps and more time getting work done with access to team chat, video conferencing, and file sharing – all from ONE platform
- Connect your existing NEC phone system with the productivity tools your business needs – including team chat, video conferencing, secure file sync and share
- Desktop and mobile apps make it easy to stay connected and communicate and collaborate from the office, from home, or from wherever

Things to Consider
- Higher Upfront Costs
- More Hardware On-Site
- Maintenance and Support Cost
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