We have used On Hold Comms for over 3 years as our phone system provider. Extremely happy with their service from day one, very clear communication and explanation of the features they could provide and honest answers to our queries. We are now able to track missed calls and manage our reception team in a much more streamlined way. I have recommended On Hold to several other clinics.
Being one of the longest established and successful restaurants in the City of London meant we had particular demands in terms of call management. Saima understood our requirements and explained how the new phone system would meet our objectives. The installation and support provided has been excellent and very professional. I would recommend On Hold to any business who wants an instant return on investment.
Dr Patrick Williams
On Hold have done an amazing job at all 3 of my practices and have transformed the way we manage our calls. We have been using On Hold Comms for all our telecoms requirements since 2003. They always deliver their phone systems as promised and our experience with the entire team has been so pleasant, I would recommend their solutions to any dentists that want to improve their phone system. Nothing is too much trouble for them.
When searching for a telephone system provider, we needed to be certain that any solution would be scalable and flexible to our growing needs. On Hold Comms presented their VOIP phone system as the perfect fit for our organisation. They have helped us connect multiple sites, with over 100 users across the UK. The phones have never let us down and nor has their efficient service. Highly recommended.
Grand Sapphire Hotel & Banqueting
I have dealt with many telecoms companies in the past but none as responsive, professional and friendly to work with as On Hold Comms. They provided my hotel and banqueting suite with a top of the range phone system, connecting our entire venue. VOIP has saved us a lot of money and the features mean we can give our clients a more efficient service.
We moved to On Hold Comms from Ring Central. What attracted me to them was the personal touch from every member of their team and immediate response times, no matter what our request. Our phone system has given us lots of great features including the ability to work from home using a mobile app. Professional and attentive, I have no hesitation in recommending On Hold.
We have been a client for years and have always been pleased with the service.
Excellent and speedy customer support.
Fantastic customer service and technical knowledge from On Hold Comms. They took the time to understand our business and came up with a great digital telecom system for us. The system saves us time and is much easier for our clients to use. We’ve also closed a few sales from callers that we otherwise would have lost. I can’t recommend them enough!