About Us
Established for over 20 years, our dynamic team has a proven track record in delivering high quality telecommunication products and services.
Our commitment to provide excellent customer service means you’re happy with the solutions we tailor for your business and the results they deliver
On Hold Comms provides the complete telecoms solution, designed to help your business succeed. We believe it is imperative to gain a better understanding of your business before we commence work for you. Our team operates a consultative approach, using the information you provide as a valuable tool on which to base our recommendations.
Trust us to plan for your tomorrow
If you are looking for a full telecoms overhaul, our proposal will not only cover your requirements for today, but for years to come. We supply and install telephone systems for a variety of different businesses looking to consolidate their telecoms, reduce costs and increase sales through improved staff productivity.
90% of our new business comes through referrals from existing clients – it’s something we appreciate a lot!
What Do We Offer?
As well as our excellent service, we’re trusted by thousands of businesses to supply their new business phone systems and more, including:
The Management Team
Our Founder Saima Butt
On Hold Communications was established by Saima Butt in 2002. Her previous experience in telecoms, combined with her background in marketing and friendly personality helped her quickly build a solid customer base and a team who are dedicated to delivering quality solutions and exceptional after-sales support.
Saima’s reputation within the dental industry has led to On Hold Comms becoming the leading supplier of telecom solutions within dentistry. We’re proud to say we are recommended by some of the UK’s top dentists and dental providers.
Our Tech Guru Arfan Amjad
Arfan is the person all our clients have on speed dial. He has been with On Hold Comms from the very beginning and his strong technical knowledge means he will always have a solution to your technical queries. His forward thinking approach and meticulous work ethic has led to thousands of successful installations.
Arfan project manages all our new system installations as well as overseeing our nationwide network of engineers. Outside of work, he loves to travel and is a keen sportsman. In the summer months you will most likely find him on a golf course.
Our Sales Master Vackas Deane
Vackas has been an integral part of the team at On Hold Comms, since 2012. A born and bred Mancunian, coupled with his strong background in sales, helped him expand our reach in the North of England and substantially grow that territory. His warm and friendly approach makes him a firm favourite with clients. He also manages our largest corporate account.
Vackas is a keen runner and you will catch him chasing those 5k PB’s or Marathon training at the weekends, that of course, if he isn’t sat in his seat at Old Trafford watching his beloved Manchester United.
Supported by Our Nationwide Team of Expert Technicians
The Master Installer Raymond Sutherland
Raymond has been part of the On Hold team from the very beginning and quickly became a firm favourite with our customers. Known to work in a very tidy and concise manner, he can make even the most complicated new phone system installation look simple. He has an eye for perfection and makes sure every installation is finished to a very high standard.
If you require a full network cabling installation to bring your premises up to date for cloud phone systems or your digital equipment then Ray is your man!
NEC Business Partners
Global leaders in innovation and technology
On Hold Comms are proud to partner with NEC, a global leader in telecommunications. Having worked with NEC for over 15 years, we have over 2000 businesses for whom we have carried out installations and continue to provide maintenance and support to. We offer customers a wide range of NEC’s on-premise and cloud based solutions which are always at the forefront of innovation and technology.
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